Quatela Center For Plastic Surgery | Rochester, NY
The Medical Spa, Rochester, NYCenter for Hair Restoration - Rochester, NY
TEL: 585.244.1010
973 East Avenue, Rochester, NY 14607

Our Medical Spa Staff

Meet Our Talented Staff Members


Our Licensed Medical Staff

Meet Julie

Julie Chatt | Rochester, NYJulie A. Chatt, MSN, FNP is a New York State licensed Family Nurse Practitioner. She completed her Masters degree from St. John Fisher College in 1998 with high honors. She has specialized in plastic surgery with Dr. Quatela and Dr. Koenig for the past 9 years. She brings 27 years of experience as an RN, most of which was spent working in adult critical care. She has exceptional assessment skills and a caring attitude towards both clients and her peers. Her nursing theory that guides her practice is to treat clients as if they were her family members, and this approach helps our clients to feel at ease, well cared for and welcomed at our facility.

She has been formally trained in plastic surgery starting as a RNFA (Registered Nurse First Assistant) for Dr. Koenig during her first six years at the Quatela Center for Plastic Surgery. She has accomplished training and certification as a Botox injector as well as Juvederm, Restylane, Perlane, Radiesse, Belotero and Xeomin. Her skills, with precise technique and comprehensive care, have gained her a loyal following of clients and respect from her peers. Julie’s other area of expertise includes fractional CO2 laser treatments and Ultherapy. She has a solid understanding of general skin care services and product knowledge for skin problems as well as anti-aging issues.

» Educational Credentials:


Master of Science in Nursing with High Honors, December 1998
GPA: 3.9 Nurse Practitioner Program
Master’s Thesis: A Program Evaluation of an Adolescent Weight Management Program
Completed 500 Clinical Hours: Pediatric, Family Medicine, Clinical Investigator


Bachelor of Science in Nursing, May 1989
GPA: 3.7 Dean’s List/International Dean’s List. Class Rank: Top 15%
Member of Sigma Theta Tau International Honor Society of Nursing
Student Athletic Trainer, 1988-1989


Associate of Applied Science in Nursing, May 1986
Recipient of New York State Regents Scholarship

Licensure & Certifications:

NYS Registered Professional Nurse (#391598-1)
Family Nurse Practitioner, NYS Dept. of Education (#F332517)
ACLS Certified
Registered Nurse First Assistant-University of Rochester, NY Fall 2005, GPA 4.00

Clinical Competencies: 12 lead EKG interpretation, Peripheral Blood Draws, IV insertion, Defibrillation and Cardioversion, Mechanical Ventilators, interpretation of polysomnograms and CPAP/BIPAP studies.


Meet Joan

Joan Lucas, RN, BSN, CPCP at Qmedspa in Rochester, NYAs an original member of Dr. Quatela’s O.R. team and facial plastic surgery practice staff, Joan Lucas, RN, BSN, CPCP has had a variety of roles at the Lindsay House since its inception in 1995. Facial plastic surgery OR nurse, hair transplant team leader, Clinical Manager and Medical Spa Director are a few of the key positions she has held during her tenure. Joan became a pioneer in the new field of Aesthetic Nursing when she became a Nurse Injector in 1998.

With Dr. Quatela’s leadership, she spearheaded the development and implementation of many of our non-surgical services, culminating into Q the Medical Spa at Lindsay House. In 2007, Joan became a Certified Permanent Cosmetic Professional (spcp.org). Her specialization in facial plastic and aesthetic nursing for the past 22 years has made her a true expert in this field.

» Educational Credentials:


Bachelor of Science in Nursing, May 1994
Registered Nurse Achievement Award for highest GPA in class


Associate of Applied Science in Nursing, May 1979

Continuing Education:

To stay abreast of current and future trends in Aesthetic Medicine, Joan has always made continuing education a priority throughout her career.

  • Natural Look Med. Corp., “Advanced Permanent Cosmetic Techniques Training,” San Diego, CA, March 2011
  • Society of Permanent Cosmetic Professionals Convention (22 hrs. of continuing education), San Diego, CA, March 2011
  • International Esthetics Cosmetics & Spa Conference/Medical Esthetics Track, Las Vegas, NV, April 2010
  • SPCP: Ninth Annual Fall Conference (18 hrs. of continuing education), Philadelphia, PA, September 2009
  • Natural Look Med. Corp., “Advanced Instruction Permanent Cosmetics/ColorWash™ Technique,” La Jolla, CA, September 2009
  • IIPC, “Introductory Techniques in Areola Pigmentation and Skin Needling” and “Introduction to Corrective Pigment Camouflage,” Costa Mesa, CA, February 2007
  • IIPC, “Advanced Techniques in Permanent Eyeliner, Lip Colour & Eyebrow Hair Simulation,” Costa Mesa, CA, February 2007
  • Medical Education Collaborative, Inc., “Advancing Aesthetic Techniques and Practices”, October 2006
  • Society of Permanent Cosmetic Professionals Fall Conference, Toronto, Canada, 2006
  • International Institute of Permanent Cosmetics (IIPC), “Techniques in Microdermal Pigmentation: Permanent Eyeliner, Lip Liner & Eyebrow Hair Simulation,” Costa Mesa, CA, February 2006


Meet Jen

Jen - Licensed Aesthetics Staff at Qmedspa in Rochester, NY
Jennifer graduated from the Rochester School of Practical Nursing in 1993 with her LPN and has worked in several different capacities including community health. She attended the Continental School of Beauty in 2000 and studied esthetics, after which she joined the team at Q Medical Spa in 2001. Here she has been able to combine her medical experiences with esthetic training as a Licensed Esthetician and skin care specialist. Jennifer is also proficient in IPL (Intense Pulse Light) therapy, as a Laser Hair Removal technician, and in post- operative care. Her overall passion is in health and wellness. Clients frequently request Jennifer for her extensive experience and commitment to providing superior results for them.


Meet Laurie

Laurie - Licensed Practical Nurse at Qmedspa in Rochester, NY
Laurie is a Licensed Practical Nurse who came to Q the Medical Spa with more than 20 years OB/GYN nursing experience. She received training in laser hair removal from the LaserCenter in Washington, DC and has been working as a laser clinician since 1999. She has trained with several plastic surgeons in the Rochester and Syracuse areas. Laurie is also trained in IPL and received her license in waxing from the Continental School of Beauty in 2008. In addition, she works as a nurse with Dr. Locastro at Q Cosmetic Veins and Medical Spa and occasionally fills in as a nurse in the clinic with Dr. Quatela. Her vast experience and professional, calm demeanor put her clients at ease.

Our Licensed Aesthetics Staff

Meet Tracey

Tracey - Licensed Esthetician at Qmedspa in Rochester, NY
Tracey has over 13 years of experience as a Licensed Esthetician specializing in medical grade peels, microdermabrasion, vibradermabrasion, pampering facials and spa treatments. Tracey received her Bachelors of Science degree from the State University of New York at Brockport in 1996 and then moved to Florida where she worked for the exclusive Ocean Reef Club until 2002. Tracey received her Aesthetics training from Florida College of Natural Health and Continental School of Beauty, and has taken over 100 hours of advanced courses at the International Dermal Institute. She also has extensive training and certifications in skincare lines such as PCA, Obagi, Avene, Glytone, and Vivite in addition to Hylunia, Pevonia, Phytobiodermie, and Dermalogica. Tracey has been at Q Medical Spa for over 10 years and performs approximately around 1,000 corrective skincare treatments per year. She is dedicated to serving her clients and passionate about helping them achieve their skincare goals.

Our Makeup Artist

Meet Kelly

Kelly - Makeup Artist at Qmedspa in Rochester, NY
Kelly is a Licensed Cosmetologist. She has received her Master Make-up Certifications in Camouflage and Special Events Applications through Jane Iredale Cosmetics. Prior to her nine years at Q the Medical Spa at Lindsay House, she managed several businesses and was a Sales Coordinator for an upscale banquet establishment. During that time, she was able to train and work in some of Rochester’s finest hair studios. Kelly has a passion for making people feel good about themselves and a need to interact with the public. Her biggest achievements are her two daughters and a little dog, who are constantly teaching her what life is really about. A quote that she lives by is, “One day you will just be a memory for some people, do your best to be a good one!”

Our Spa Coordinators

Meet Karen

Karen - Spa Coordinator at Qmedspa in Rochester, NY

Karen earned her aesthetics license studying at the Continental School of Beauty in Rochester. She has worked in many areas of the beauty industry including corporately in Manhattan where she assisted with the selection of make-up color, naming products and preparing product photo shoots.

Locally, her experience has been in retail management, event planning for a non-profit organization and product sales exclusive to salons. Her 23 years of experience in customer service, sales and retail management has given her the necessary training and skills to provide our customers with the ultimate spa-ful experience when they first walk through the door at Q the Medical Spa.


Meet Nicole

Nicole - Spa Coordinator at Qmedspa in Rochester, NY
Nicole has been with Q the Medical Spa since 2011 and studied Fashion Merchandising and Buying at Monroe Community College. Her career began in the Wedding Industry where she consulted on bridal attire along with orchestrating seasonal fashion shows. Working with women on one of the most significant days of their lives has taught Nicole just how important beauty can be for each individual. With her hands-on customer service skills, Nicole is dedicated to creating a “Spa”ful experience here at Q the Medical Spa for each and every patient. She believes that beauty is a complete package: mind, body, and soul.

AS SEEN IN: The Wall Street Journal | Rochester, NYABC News | Rochester, NYThe New York Times | Rochester, NYLos Angeles Times | Rochester, NYThe Washington Post | Rochester, NYW | Rochester, NY