Q the Medical Spa at Lindsay House
973 East Avenue #300
Rochester, NY 14607
Phone: (585) 244-1010
Monday, Tuesday, Friday: 8:45 a.m.–5 p.m.
Wednesday, Thursday: 8:45 a.m.–7 p.m.
Saturday: 8:45 a.m.–4 p.m.
Our Medical Spa Staff
Our Licensed Medical Staff
Julie A. Chatt, MSN, FNP is New York State, board-certified Family Nurse Practitioner. She completed her Master’s degree from St. John Fisher College in 1998 with high honors. Since 2004, she has specialized in plastic surgery at the Quatela Center for Plastic Surgery. She brings 12 years of experience as an RN, with an emphasis in adult critical care. She has exceptional assessment skills and a caring attitude towards both clients and her peers. Her nursing theory that guides her practice is to treat clients as if they were her family members, and this approach helps our clients to feel at ease, well cared for and welcomed at our facility.
She has been formally trained in plastic surgery starting as a RNFA (Registered Nurse First Assistant) for Dr. Koenig during her first six years at the Quatela Center for Plastic Surgery. She has accomplished training and certification as a Botox injector as well as an injector of all current dermal fillers available at Q Med Spa. Her skills, with precise technique and comprehensive care have gained her a loyal following of clients and respect from her peers. Julie’s other area of expertise includes Fractional CO2 Laser Treatments and Ultherapy®. She has a solid understanding of general skin care services and product knowledge for skin problems as well as anti-aging issues.
Master of Science in Nursing with High Honors, December 1998
GPA: 3.9 Nurse Practitioner Program
Master’s Thesis: A Program Evaluation of an Adolescent Weight Management Program
Completed 500 Clinical Hours: Pediatric, Family Medicine, Clinical Investigator
STATE UNIVERSITY OF NEW YORK AT BINGHAMTON, Binghamton, NY
Bachelor of Science in Nursing, May 1989
GPA: 3.7 Dean’s List/International Dean’s List. Class Rank: Top 15%
Member of Sigma Theta Tau International Honor Society of Nursing
Student Athletic Trainer, 1988-1989
GENESEE COMMUNITY COLLEGE, Batavia, NY
Associate of Applied Science in Nursing, May 1986
Recipient of New York State Regents Scholarship
Licensure & Certifications:
NYS Registered Professional Nurse (#391598-1)
Family Nurse Practitioner, NYS Dept. of Education (#F332517)
Registered Nurse First Assistant-University of Rochester, NY Fall 2005, GPA 4.00
12 lead EKG interpretation, Peripheral Blood Draws, IV insertion, Defibrillation and Cardioversion, Mechanical Ventilators, interpretation of polysomnograms and CPAP/BIPAP studies.
Jennifer graduated from the Rochester School of Practical Nursing in 1993 as an LPN and has worked in several different capacities including skilled nursing and community health. She attended the Continental School of Beauty in 2000 and studied aesthetics, after which she joined the team at Q Medical Spa in 2001. Here she has been able to combine her medical experience with aesthetic training as a Licensed Esthetician and skin care specialist. She is experienced in pre/post-operative care and makeup application for surgical patients. She performs corrective skin care treatments such as Microdermabrasion and Vibradermabrasion. Jennifer is also proficient in advanced skin care treatments including Micro-needling and Photo-rejuvenation/IPL (Intense Pulse Light) therapy. Clients frequently request Jennifer for her extensive experience and commitment to providing superior results for them. With health and wellness as a passion, Jennifer is continuing to further her nursing education.
Laurie is a Licensed Practical Nurse who came to Q the Medical Spa with more than 20 years of OB/GYN nursing experience. She received training in Laser Hair Removal from the Laser Center in Washington, DC, and has been working as a laser clinician since 1999. She has trained with several plastic surgeons in the Rochester and Syracuse areas. Laurie’s been performing IPL/Photorejuvenation treatments since 2006. She received her license in waxing from the Continental School of Beauty in 2008. Her vast experience and professional, calm demeanor put her clients at ease.
Nicole Barone, RN, BSN, LE earned her NYS Esthetics License in 2009. She received her esthetician training at Continental School of Beauty and spent the last decade providing skin care treatments and guest services at Spa Elan at Woodcliff. The experience she gained at this upscale destination spa prepared her well for her ultimate goal of starting a career specializing in medical aesthetic nursing.
Nicole achieved her Associates Degree at Monroe Community College in 2013 and continued on to gain a Bachelor of Science Degree in Nursing from St. John Fisher College in 2015. Obtaining nursing experience as a medical-surgical nurse at a local hospital along with her extensive experience as a licensed esthetician made her a perfect fit for the team at Q Med Spa.
As a member of Q Med Spa, “Nikki” specializes in injection services using Botox® and Dermal Fillers, corrective skin care treatments including medical grade peels, microdermabrasion, vibradermabrasion, and product coaching, as well as pampering facials and laser hair removal treatments. Her enthusiasm for assisting clients in reaching their skin care goals is contagious. Nikki prides herself on high quality patient care in a calm and relaxed environment. Her favorite quote to live by is, “Be the Best Version of You”.
Tori Grasta, RN, BSN graduated from the University at Buffalo in 2010 with a Bachelor’s Degree in Psychology. After college, she spent time doing missionary work in Guatemala where she worked in an orphanage giving emotional and clinical support to children without families. This inspired her to return to her hometown of Rochester, NY to pursue a career in nursing, where she obtained her BSN from University of Rochester’s Accelerated Nursing Program.
Her background includes working in Cardiovascular Surgery at Strong Memorial Hospital. Most recently, she has been a Perianesthesia RN at Sawgrass Surgical Center where she cared for patients undergoing Orthopedic, ENT, Dental, Vascular, and general surgeries. She is also currently certified in ACLS and PEARS. Through her experience aiding patients in their treatments, surgical interventions, and recovery, Tori has developed a very strong desire to help people become the best version of themselves. This led her to join Q the Medical Spa in 2020 where she has been locally and nationally certified in Laser Hair Removal, Botox Cosmetic and Dermal Fillers.
Her bubbly personality and calming nature helps patients feel comfortable and allows them to have a truly enjoyable experience. Tori’s love for health and wellness in her personal life has strongly influenced her work. She believes that “when you take the time to replenish your mind, body, and spirit, it allows you to serve others. You cannot serve from an empty vessel.”
Geena Lawatsch, RN, BSN graduated from Niagara University in 2017, after which she spent two years working with adults in a Medical ICU at Strong Memorial Hospital. She is a member of the American Association of Critical-Care Nurses and holds a CCRN certification. From there, she went on to work for Golisano Children’s Hospital in the Level 4 Neonatal ICU. Her patient population included extremely premature babies, those with breathing problems, serious infections and many others. In May of 2020, she left the NICU for 6 weeks to care for critical COVID-19 infected patients in the ICU. Each of these experiences were both rewarding and challenging.
Impacting others’ lives and creating relationships are the main elements of Geena’s career. Her technical and detailed work is what brought her into the aesthetic world today, where she joined Q the Medical Spa in 2020. She is certified in Botox Cosmetic, Dermal Fillers, and several Lutronic Laser treatments.
Geena believes in truly understanding the human condition. By practicing yoga for over 10 years, she has learned that strengthening your inner spirit brings youth, peace, and wellness into your daily life. She has always believed that, “helping patients in their most vulnerable moments is a privilege.”
Our Licensed Aesthetics Staff
Karen studied at the Continental School of Beauty earning her esthetics license in 2011. She joined Q the Medical Spa at Lindsay House in 2012. Karen specializes in Customized Corrective Peels, CoolSculpting®, Vibradermabrasion, Microdermabrasion, Pampering Facials, Spa Treatments, and Make-up Application. She has training and certifications from PCA, Avene, Glytone, Obagi, Allergan’s CoolSculpting University, and Jane Iredale.
Her previous work experience has been in many areas of the beauty industry, including corporately in New York City where she assisted with the selection of make-up colors, naming retail products and preparing product photo shoots.
Locally, her experience has been in retail management, event planning for a non-profit organization and product sales exclusive to salons. Her 23 years of experience in customer service, sales and retail management has given her the necessary training and skills to provide our customers with the ultimate “Spa”-ful experience.
Nicole has been with Q the Medical Spa since 2011 and studied Fashion Merchandising and Buying at Monroe Community College. Her career began in the Wedding Industry where she consulted on bridal attire along with orchestrating seasonal fashion shows and photo shoots. Working with women on one of the most significant days of their lives has taught Nicole just how important beauty can be for each individual; inspiring her passion for skin care. With a newly acquired esthetic license in 2018 along with advanced training in CoolSculpting at Allergan’s CoolSculpting University, Nicole is dedicated to creating a personal and hands-on “Spa-ful” experience here at Q the Medical Spa for each and every patient. She believes that beauty is a complete package: mind, body, and soul.
Our Makeup Artist
Kelly is a Licensed Cosmetologist. She has received her Master Make-up Certifications in Camouflage and Special Events Applications through Jane Iredale Cosmetics. Kelly joined Q the Medical Spa at Lindsay House in 2004. Prior to working here she managed several businesses and was a Sales Coordinator for an upscale banquet establishment. During that time, she was able to train and work in some of Rochester’s finest hair studios. Kelly has a passion for making people feel good about themselves and a need to interact with the public. Her biggest achievements are her two daughters and a little dog, who are constantly teaching her what life is really about. A quote that she lives by is, “One day you will just be a memory for some people. Do your best to be a good one.”
Our Spa Coordinators
Jackie joined the Q the Medical Spa at Lindsay House team in November 2018.
Her career began as a small business owner in the spa industry. She graduated from the Continental School of Beauty and received her esthetics license, after which she had the opportunity to use her experience at the Scott Miller Salon with a focus on skin care, sales, and customer satisfaction. Jackie went on to become a Medical Aesthetician at La Bella Medical Aesthetics, where she later advanced to Spa Director and Project Manager for the practice, expanding her skills in marketing, sales, and customer service.
With a passion for putting smiles on other’s faces, she has based her career in the industry on helping people feel good about themselves. “I really believe there are no strangers in life, just friends we haven’t met yet.” – Jackie
Coming from Buffalo with a passion for skincare, Emily joined Q the Medical Spa at Lindsay House in October of 2020 as a Spa Coordinator. She loves helping people look and feel beautiful in their own skin, which prompted her to attend The Salon Professional Academy of Buffalo for Esthetics, where she graduated in July 2019 and received her Esthetics license in November 2019. After gaining prestige product knowledge and experience in a salon setting at Ulta Beauty and Cosmetics, she decided to move to Rochester.
Emily started working at an upscale day spa as a Spa Coordinator in October of 2019, where she learned about the variety of different services and retail products available, as well as the importance of exceptional customer service. Developing a well-rounded background in cash management and talents in spa treatment explanation and appointment setting, Emily made her way to Q Med Spa. Her previous roles and education have strengthened her abilities in organization, customer service, and leadership, as well as a focused attention to detail and high accuracy. Her outgoing, positive attitude and drive to expand her knowledge with medical spa treatments makes her a perfect fit for Q Med Spa!Back to Top