Q the Medical Spa at Lindsay House
973 East Avenue #300
Rochester, NY 14607
Phone: (585) 244-1010
Mon, Tue: 8:45 a.m.–5 p.m.
Wed, Thu: 8:45 a.m.–7 p.m.
Fri: 7:45 a.m.–4 p.m.
Sat: 8:45 a.m.–4 p.m. by appointment only
Q the Medical Spa at Victor
7255 State Route 96
Victor, NY 14564
Phone: (585) 244-1010
Mon, Tue: 8:45 a.m.–7 p.m.
Wed, Thu: 7:45 a.m.–4 p.m.
Fri: 8:45 a.m.–5 p.m.
Sat: 8:45 a.m.–4 p.m. by appointment only
KeraLase™ Care Instructions
Thank You for Voting Us Best Medical Spa, Again
We're grateful for this ongoing recognition from our patients and neighbors across the Rochester community.
Top Winner, Best Spa/
Medical Spa: 2025, 2026
Best Spa/Medical Spa:
2024, 2025
Before your KeraLase™ treatment, please follow these instructions:
- Wash hair 4-24 hours prior to treatment. Hair must be clean and free of all hair products (gel, hairspray, styling paste, mousse, cream, etc.) Any moisture or product could cause the laser to be absorbed by the hair and result in breakage.
- You must remain out of the sun or use sun protection (SPF or hat) for at least 7 days before each treatment.
After your KeraLase™ treatment, please follow these instructions:
- After treatment, once the hair and scalp dry naturally, the patient can resume normal activities including washing, drying, and/or applying hair products.
- You may experience some redness and/or burning.
- Do not wash the hair for 24 hours post-treatment to allow the product to fully penetrate.
- After the treatment, you may notice hairs in the telogen phase (resting phase) may be shed by any slight trauma due to the laser.
- You must remain out of the sun or use sun protection (SPF or hat) for at least 7 days after each treatment.
If you have any questions or concerns, please call 585.244.1010 during our business hours of Monday-Thursday 9am-7pm, Friday 8am-5pm, and Saturday 9am-4pm. If you have an urgent issue after hours, you may call 585.258.4851 to reach the physician on-call.